If you are experiencing issues updating or viewing live data to your iOS or Andriod device, there are some steps that you can take to ensure a strong connection is being made :
Note: If you update your SPT2 device firmware you must update your GameTraka mobile application for any units to display live data.
- Ensure you have left your devices on for 10 minutes in an area with an clear view of the sky so your units can acquire 'GPS fix'.
- Make sure you are within 10m of any device you wish to view live data from. 10m is the maximum distance that the device bluetooth is capable of.
- Make sure the device is erased before you start a new performance.
- Ensure you have added each device to your GameTraka account. We recommend adding devices to your GameTraka account via the SPT Bridge (link).
For a full list of commonly asked questions about live data streaming, please click here.
Not all devices showing up?
This will vary depending on your mobile or tablet device.
If you are continuing to have issues, please lodge a support request.